Terms and Conditions

for getting tattooed at Ruby Lou’s Tattoo Studio:

  • If you give less than 48 hours’ notice to move your appointment you will lose your deposit (unless COVID related)

  • Deposits are to be paid for via cash or BACS (bank transfer) only. There is no card machine in the shop!

  • Deposits are non-refundable and cannot be transferred to another customer.

  • Deposits will be forfeited if you cancel the appointment (we can reschedule your appointment to a later date, but to keep deposit you must reschedule straight away)

  • You may reschedule your booked tattoo appointment twice. If you move it a third time you will lose deposit and must do a fresh booking with a new deposit.

  • If you change your mind on the tattoo design from the one you originally booked in for and it is more work, you may need a second appointment to finish the tattoo.

  • You will be expected to disclose any information about health conditions and medications for us to be able to tattoo you. Certain Medical conditions, medication or medical history means we may not be able to tattoo you.

  • The Tattooing of Minors Act 1969 makes it illegal for anyone under the age of 18 to get a tattoo. Parental consent is not accepted. You must be 18 years or older to get tattooed. If you look underage, we will need to see ID before we tattoo you. ID accepted is a Passport or Driving Licence only.

  • We will NOT tattoo anyone who is under the influence of alcohol or drugs.

  • Do not drink alcohol, take Aspirin or Ibuprofen 24 hours before your tattoo as it can affect the way the tattoo heals.

  • We do require a consent form is filled out on the day of the tattoo. This must be done every time you get tattooed, in case situations have changed. Forms must be filled out honestly to the best of your knowledge. If you would like to view the consent form beforehand, please contact us.

  • Children under 18 are NOT allowed in the studio at any time!

  • Touch up’s on tattoos are NOT free of charge. You will be required to pay normal rates if a touch up is needed. So, it is important that you look after your tattoo!

  • We will not be held responsible for any issues that occur once you leave the studio with your new tattoo. How it heals is down to you and your aftercare routine.

  • We will NOT tattoo anything that can be deemed racist/ homophobic or generally offensive.

  • You won’t receive your design until the day before or sometimes we will show you the design on the day of the appointment and any small changes can be made then, so please make sure you are clear with your artist what you want tattooed at the time of booking.

  • We will NOT tattoo hands/ necks/ faces or fingers if you don't have any tattoos already.

  • If you are late to your appointment you will still be charged from the arranged start time of the appointment. We reserve the right to cancel your appointment and keep the deposit if you arrive late and leave insufficient time to complete the tattoo.

  • Appointments cannot be reserved without a deposit. Once deposits are received, we can book you in and it secures the appointment. Please book your tattoo/ brows on a day where you have no immediate plans after in case the procedure takes longer than planned

  • All prices/ quotes given before the tattoo appointment are estimates only. This is because your tattoo could take more or less time than quoted for and there are multiple factors that affect this.

  • We reserve the right to refuse to tattoo you if we feel there is a good reason. We have the right to refuse to do any tattoos we are not comfortable with doing.

  • We will not accept abusive behaviour towards any of the Ruby Lou’s staff members.

  • We cannot tattoo you if you are pregnant or breast feeding.

  • Gift Vouchers must be paid for via bank transfer (BACS). They are valid for a year from the purchase date. Each artist has separate gift vouchers.

  • We can accept gift vouchers as tattoo deposits but in the event of not showing up to your appointment without contacting your artist, the FULL amount of your voucher will be used as forfeit

  • Your tattoo design will be based off of your reference material and not an exact replication as all of our artists provide original artwork and will NOT copy another tattoo artist's work.

  • If you fail to attend your appointment, without having contacted the studio, you will lose your deposit in full and any future tattoo appointments that you have already booked in the diary will be automatically cancelled.

  • Its is advised to drink a lot of water the weeks leading up to your tattoo as it helps hydrate the skin and will make the tattooing/ healing process easier.

  • It is your responsibility to care for your new tattoo and follow the artist's advice. We only recommend using aftercare products which are specifically made for tattoo aftercare. We will provide you with aftercare instructions to let you know how to look after your tattoo and we sell aftercare cream at the studio.

  • No hot food is to be consumed in the studio! So please do NOT bring McDonald's/ KFC/ Burger King etc... into the studio as we have to maintain our high hygiene standards and don't want the studio to stink of greasy food!

  • When you book in for your tattoo, you are booking with that specific artist. This means that all monies go directly to that artist, if the artist moves premises you must contact them directly and not Ruby Lou's.

We thank you for taking time to read this and agreeing to follow our guidelines for a more pleasant experience. Sorry if we sound like divas lol but we have a good reputation and want to keep it that way :)