Palm Tree Leaves

New Rules for being able to stay open:

In order for us to stay open and be able to operate safely we are going to have to follow some strict COVID guidelines so we are all safe. We will expect everyone to follow these rules until further notice:

  • We are closing our doors to the public and will be operating as a private studio, therefore no walk in bookings will be taken within the shop. If you would like to discuss a tattoo design or booking, please contact us via phone, email or the Ruby Lou's Facebook page.

  • Please wait outside when you get to the studio and your artist will text/call you when they are ready for you to come in! We don't want customers coming in at the same time so to make it safer for you we will allow you to come in at different times. There will be no waiting area available. You must wait outside or in your car. (Again this is something we are not used to but have to do this)

  • Providing a clean and hygienic studio is always one of our main priorities at Ruby Lou's. We are consistently thorough and diligent with our cleaning standards and have recently implemented a more vigorous routine within our common areas in effort to remain a safe and healthy environment.

  • Face masks MUST be worn at all times in the studio!

  • Boris has announced that face masks are not mandatory from 19th July. However, due to the fact we are working in close contact, we will require clients and staff to wear a mask whilst getting tattooed and pierced. This is purely to protect clients, staff and our families, until further notice. We thank you for your understanding and we are doing all we can to keep Ruby Lou's Tattoo Studio a safe place to get tattooed and pierced at!

  • If you cannot wear a mask due to being "exempt" you will have to wait until the pandemic is completely over to book in. We apologise but we have to protect our staff and other customers in the studio!

  • Safe social distancing where possible must be adhered to.

  • If you find yourself feeling unwell, have a cough or fever, or have been exposed to anyone experiencing symptoms, please get in contact with us to rearrange your appointment and continue to self isolate. Most of our artists have quite busy schedules but we will try our best to book you back in as soon as we can, with this being said we will not rebook your appointment within 14 days of any displayed symptoms.

  • Our 48 hour notification policy will be reduced to 24 hours ONLY if it's COVID related. If you contact us to rearrange your appointment providing more than 24 hours notice we will transfer your deposit. If less than 24 hours notice is provided than your deposit will be forfeited. Whilst we do not wish to be unreasonable and fully understand that being unwell is absolutely no ones fault, we also have a duty to protect our self employed artists.

  • Consent forms can be found on the tab at the top of this page and must be sent back no earlier than the morning the appointment before you come in. Amendments will be made to the consent form to allow questions regarding COVID to be added. This is so you don't have to touch our consent form tablet. If you don't fill in a consent form and send it to us on the morning of your appointment we wont be able to tattoo you!

  • Please come to your appointment ALONE. If you require someone to be with you for health reasons we will have to book you in when the pandemic is over. If you have an appointment as a couple booked after one another with the same artist, you will have to come in separately!

  • Please bring minimal personal items with you, e.g just car keys and purse/ wallet. Mobile phones will have to be wiped down with a special antibacterial wipe provided by us if you wish to use it during your tattoo.

  • We will be taking your temperature (via a non-contact Thermometer to the forehead) on arrival to ensure you are OK to get tattooed on the day. If you have any issues with this please tell us at the time of booking!

  • Refreshments will be temporarily unavailable (which we hate as you know we love making teas and coffees for you all). You cannot bring food or drink in with you. You may bring a bottle of water with you but you must keep this with you at all times and take it away with you at the end of your appointment. If you need food you may go to the local Aldi or Garage but you have to consume this outside the premises and dispose of your rubbish outside in the bin. (We can provide water in a plastic disposable cup if needed)

  • Any customer that has a recurring cough (even if its not COVID related) will have to wait until this pandemic is over to book in as we cannot chance risking our safety! We are not doctors and this could appear to be a symptom of COVID to us (Sorry 😭)

  • Please bring your own clean mask which must be worn through out the tattoo procedure. We can provide one at a small charge.

  • We will be wearing PPE, in addition to what we already use as standard, as advised by the government (gloves, masks, aprons, face shields etc..) Please make us aware prior to your appointment if you have any latex allergies so we can get Nitrile gloves to use for your tattoo

  • Upon arrival you will be asked to wash your hands or use the alcohol gel provided.

  • We will use disposable items where possible and will highly disinfect any and all tools for each client!

  • All surfaces and tools will be cleaned and disinfected between appointments as well as washing our hands regularly.

  • Only customers with tattoo appointments will be allowed in the studio. If you have an enquiry you have to contact us by phone/ email or Facebook messenger.

  • Deposits for booking in must be made to your tattoo artist directly via bank transfer. On the day of your appointment,  Tattoo payments can be made to the tattoo artist directly via bank transfer or cash.

  • In line with our booking terms and conditions, if you attend your appointment exhibiting any symptoms of a cold, flu or virus we will have to turn you away. If this occurs, your deposit will be forfeited and a new one required to secure another appointment.

Whilst some people may feel these temporary policies are inconvenient, we feel they are necessary to continue providing a safe working environment for both our clients and team members. All of us here at Ruby Lou's live with people we need to protect and it is our job to keep you, them and ourselves safe whilst maintaining an income. If you have any questions at all please do not hesitate get in touch.

We thank you in advance for following these rules :)